Success Stories / TSA management and IT optimization for Specialty Pharmacy

Transitional Service Agreement (TSA) migration and IT organization optimization for Specialty Pharmacy

Transitional Service Agreement (TSA) migration and IT organization optimization for Specialty Pharmacy

Post-Merger Integration

More about Post-Merger Integration

Mergers & Acquisitions,Post-Merger Integration,Technology Strategy
A Private Equity client acquired a niche division from a large non-profit healthcare company. The acquired entity maintain its IT capabilities through a TSA through the transition, but sought to migrate from TSA services and optimize the IT organization for future growth.
  • Designed & Executed TSA Wind-down Plan
  • Migrated Client’s External & Internal Web Support Infrastructure
  • Managed Client’s Legacy Specialty Pharma Software to Cloud Hosting
  • Designed & Implemented Security Controls

Challenges

  • Documentation was unavailable on the current state environment
  • The on-premise software system was outdated and beyond support
  • The new entity lacked dedicated IT resources to support planned activities
  • There was a complex continued working agreement with the former parent entity
  • There was significant technical debt and security risk for the new entity to resolve

Solutions

  • Resulting from the CIO and Cuesta’s work, the company migrated off TSA services, while implementing the required organization and operating model to efficiently support future growth
  • Cuesta identified and onboarded industry-leading MSP and MSSP partners for the client to bolster the Client’s cybersecurity posture
  • Cuesta supported the IT implementation of the client’s new distribution location
  • Cuesta managed legacy Specialty Pharmacy software to modern cloud-hosted solution
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TSA management and IT optimization for Specialty Pharmacy

A Private Equity client acquired a niche division from a large non-profit healthcare company. The acquired entity maintain its IT capabilities through a TSA through the transition, but sought to migrate from TSA services and optimize the IT organization for future growth.