Delivery of Scalable Technology Strategy and Elimination of Tech Debt at $3B+ Global Logistics Company

Amid rapid inorganic growth, the client began developing a custom next-gen operating software. Cuesta mobilized a technology delivery program and defined a new technology strategy that was 27% cheaper, 25% faster, and enabled the client for 3X growth over the next decade.
  • Rapid Technology Assessment
  • Software Selection and Implementation Planning
  • Technology Strategy and Roadmap
  • Complex Program Delivery

Challenges

  • The client’s primary operating systems were built on aging technology that needed replacement, and the organization lacked core delivery skill sets such as product and program management
  • Existing technology strategy leaned heavily on custom development with long timelines ​and lacked clarity and vision across all operational capabilities
  • Organization was stressed with M&A activities that doubled their size in less than a year
  • Pressure from PE ownership to retire technical debt for go-to-market activities to execute within 18 months

Solutions

  • Cuesta provided program and product management capabilities to establish control of tech initiatives and develop a delivery roadmap
  • Cuesta performed a competitive market assessment to evaluate technology strategies that competitors were deploying and why
  • Identified opportunities to utilize a hybrid- ‘packaged + custom’ software strategy that indicated savings of >$11M and established a foundation for more efficient inorganic growth
  • Led a thorough Transportation Management Solution (TMS) vendor selection process, resulting in the client asking Cuesta to lead Finance & Account, and HRIS software selection processes