Program Health Check for Digital Transformation of ERP and MES Program​s at $2B Aerospace Manufacturer

This aerospace manufacturing company engaged Cuesta to run a program health check on their digital transformation initiative, which was behind schedule and lacking visibility into key project metrics. The Cuesta team collaborated with the system implementer and the client to refocus project KPIs, resolve open decisions, and renegotiate the vendor contract and delivery milestones.
  • Program Health Check
  • Complex Program Delivery
  • PMO Advisory and Governance
  • Vendor Contract Negotiation

Challenges

  • The client transformation program was behind schedule and desperately needed a re-baselining of the program
  • The program management office (PMO) had little visibility into metrics, KPIs, and data on what remained for both build and design sprints
  • Major key decisions remained open without the client driving them to closure
  • The contract needed to be updated with the vendor to adjust scope, costs, and delivery timing for the first deployment

Solutions

  • Cuesta brought in a 4-person team to focus the program on metrics, KPIs, burndown charts, etc. that could be utilized by the PMO to manage the program
  • Cuesta held joint meetings with system implementer and the client to resolve open design decisions
  • Based on phase of the project and remaining work, Cuesta was able to renegotiate the fixed fee contract and new milestones with the vendor to deliver on-time
  • Cuesta took a lead role within the PMO to ensure the program moved effectively through each of the new milestones