Success Stories / Data-Driven Staffing Reduces $10K Monthly External Labor Costs for $1.5B Global Logistics Provider

Replacing Manual Labor Planning with Predictive Resource Demand Analytics for Operations

Data Strategy & Execution

Union labor planning at a major port relied on manual staffing methods, resulting in frequent over- and under-staffing. Cuesta introduced a data-driven Resource Demand Analytics solution using predictive models to forecast inbound volumes, targeting a reduction of 2 third-party hourly workers per week, or approximately $10K in monthly savings

Predictive Demand Forecasting
Custom Machine Learning Models
PowerBI Operational Dashboards

Challenges

Labor demand was forecast using rolling trends, which failed to capture day-to-day volume variability at the port.
Over and under-staffing of workers created negative operational and cost impacts.
Performing manual calculations consumed planning time, limiting managers’ ability to focus on proactive staffing decisions for next-day demand.

Solutions

Introduced 2 custom machine learning prediction models, along with a historical time-series fallback, to mitigate known data reliability limitations in a source system.
Incorporated data from multiple disparate systems, including an automated email ingestion process, to eliminate manual data handling.
Designed a PowerBI dashboard that predicts next business day inbound volume using transaction-based forecasting models.

“The report works very well, we are already realizing some of the cost savings after using the report for only a few weeks”

– Portfolio Product Director

More Success Stories

Check out other ways in which we’ve been able to elevate our client’s technology practices.

All Success Stories

Delivery & Transformation, Technology Strategy

ERP Blueprint Planning Inspires 100-yr old Manufacturing Company to think bigger

Faced with an aging, heavily customized ERP, Cuesta was engaged to craft a blueprinting and roadmapping plan for an multi-year ERP migration. Through deep discovery, we uncovered high-value opportunities beyond ERP—inspiring leadership to request the development of a bold vision for a next-generation technology ecosystem.

Delivery & Transformation, Technology Strategy

Custom Platform Strategy & Transformation at Scale

Cuesta supported a multi-phase engagement with a leading freight brokerage company, spanning market positioning, platform strategy, and execution assurance. Through deep analysis and structured delivery leadership, Cuesta helped define a differentiated technology roadmap, build a proprietary platform, and execute against a $50M+ transformation initiative.

Mergers & Acquisitions, Post-Merger Integration, Technology Strategy

TSA management and IT optimization for Specialty Pharmacy

A Private Equity client acquired a niche division from a large non-profit healthcare company. The acquired entity maintain its IT capabilities through a TSA through the transition, but sought to migrate from TSA services and optimize the IT organization for future growth.