Success Stories / Complex Program Delivery Leads Logistics Company to $700M Contract Opportunity

Cuesta Transforms Operations of 75-Year-Old Family Business to Meet Requirements for $700M Revenue Opportunity in 11 Months

Delivery & Transformation

The Company partnered with Cuesta to pursue a $700M revenue opportunity that required rapid development to become compliant with a government-issued contract. As part of this transformation, shared services headcount and business unit revenue were both estimated to triple in less than 2 years’ time.

Rapid Technology Assessment
Complex Program Delivery
Operating Model Transformation

Challenges

Company was comprised of siloed business units that operated independently without a unified operating model and exchange of relevant data between business units serving the same clients
Outdated custom software systems required significant process workarounds, creating critical dependencies, key person risk, and a buildup of technical debt
Business needed to triple the size of the shared services workstream from 115 to 345 resources to meet the expected demand of the new contract opportunity

Solutions

Introduced comprehensive forecast and budgeting tools across 15 workstreams to enable net-new visibility into logistics lifecycle across 5 business units
Translated and tracked 138 feature-level requirements to achieve $700M revenue opportunity from 27 pages of federal government performance documentation
Led selection and implementation of five new enterprise software systems, including a cloud-based data warehouse, ETL tool, Transportation Management System (TMS), Intelligent Document Processing (IDP) software, and EDI tool

Global Operations

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