$100m Multi-site Healthcare Client
Operations in North America
ERP Software Selection Services
Developed Strategy for Near-term EBITDA Growth
SERVICES PROVIDED
- Corporate Strategy
- Process Improvement
- Roadmap Definition
- Business Case Development
CLIENT STORY
This Multi-site healthcare provider was running EOL software and struggled significantly to perform simple business operations. Additionally, they sought Near-term EBITDA growth strategy in preparation for an exit
Challenges
- The company had minimal visibility into its patient acquisition funnel and was using End-of-life technology to support the clinics. This led to significant manual pain-points and broken processes (e.g. RCM and reporting)
- The company’s End-of-life ERP complicated necessary technological advancements, such as online scheduling
- The business, which was PE backed, needed a strategy and detailed near-term roadmap to minimize 18-24 month exit risk
SOLUTIONS
- Cuesta leveraged a four-person team to provide business cases and recommendations for approximately $10M in near-term EBITDA growth
- Cuesta developed a strategy centered around the use of technology to improve performance, including:
- Re-alignment of patient acquisition funnel
- Roadmap to fix the foundation of the business (new ERP, Financial System, Reporting system, RCM)
- Accelerate clinic acquisition process through expansion of marketing and in-house technology capabilities
$100m Multi-site Healthcare Client
Operations in North America
ERP Software Selection Services
Developed Strategy for Near-term EBITDA Growth
SERVICES PROVIDED
- Corporate Strategy
- Process Improvement
- Roadmap Definition
- Business Case Development
CLIENT STORY
This Multi-site healthcare provider was running EOL software and struggled significantly to perform simple business operations. Additionally, they sought Near-term EBITDA growth strategy in preparation for an exit
Challenges
- The company had minimal visibility into its patient acquisition funnel and was using End-of-life technology to support the clinics. This led to significant manual pain-points and broken processes (e.g. RCM and reporting)
- The company’s End-of-life ERP complicated necessary technological advancements, such as online scheduling
- The business, which was PE backed, needed a strategy and detailed near-term roadmap to minimize 18-24 month exit risk
SOLUTIONS
- Cuesta leveraged a four-person team to provide business cases and recommendations for approximately $10M in near-term EBITDA growth
- Cuesta developed a strategy centered around the use of technology to improve performance, including:
- Re-alignment of patient acquisition funnel
- Roadmap to fix the foundation of the business (new ERP, Financial System, Reporting system, RCM)
- Accelerate clinic acquisition process through expansion of marketing and in-house technology capabilities
